Salesforce

Salesforce offers an online learning platform called Trailhead that provides interactive and self-paced courses.

Course Contents

Learn Salesforce or improve your skills online today. Choose from a wide range of Salesforce courses offered from top universities and industry leaders.

Admin & Consultant

Salesforce Overview

  • Overview of Salesforce.com
  • Other Cloud Computing Providers

Identity Management

  • Trusted IP Ranges
  • Login Access Settings
  • Security Token
  • Personal Email Settings
  • Changing Password

Customization

  • Profiles
  • User Login Restrictions
  • Administering the Standard Objects & Fields
  • Creating custom Objects & Fields
  • Objects Relationships
  • Managing the Pick lists
  • Creating Formulas & Roll Up Summary Fields
  • Creating Applications, Tab
  • Page Layouts
  • Record Types
  • Data Quality – Validation rules

Automation – Work Flows

  • Workflow rules
  • Tasks & Email Alerts
  • Field Updates
  • Approval Process Steps

Marketing Administration

  • Campaign Management
  • Lead Management
  • Assignment & Auto Response Rules

Additional Content

  • Application Exchange Market Place
  • Console Setup
  • Security Settings
  • Password Policies
  • Session Settings
  • Viewing Setup Audit Trial
  • Desktop Integration
  • Sandbox Management
  • Deployment
  • Communication Template
  • Email Administration & Mass Email
  • Monitoring
  • Mobile Administration
  • Custom Links
  • Web Tabs

UI / Navigation Settings

  • Configuring the UI
  • Configuring the Search Settings
  • Configuring Chatter

Organization Administration

  • Company Profile & Licenses
  • Multi Currencies
  • Fiscal Year
  • Storage Settings

Security & Data Access

  • Role Hierarchy
  • Organization Wide Defaults(OWD)
  • Sharing Rules
  • Record Level Access & Exceptions
  • Managing Users, Public Groups
  • Queues

Data Utilities

  • Import Wizard
  • Data Loader – DML Operations
  • Data Export – Schedule
  • Mass Update, Delete and Recycle bin

Analytics

  • Reports & Dashboards
  • Report Types
  • Scheduling Reports & Dashboards
  • Analytical Snapshots

Service Administration

  • Case Management
  • Solution Management
  • Assignment & Auto Response Rules

Business Logic

  • Analyze & Gather the Requirements

AppBuilder

  • Build & Test Application

salesforce

JOB Oriented Training

Interview questions
Interview tips
Resume preparation tips
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